Featured in this episode : Why would someone favor their own Google research over the decades of experience Dr. Shoup possesses? Why would a patient who had comprehensive restoration work accomplished by Dr. Shoup several years ago, then visit other dentists to accomplish what they think should be done? And why would that same patient then come back to Dr. Shoup with self inflicted issues and disagree with his professional assessments? Let’s chalk part of it up to a strange anomaly and we’ll let you listen in for the full convoluted story.